Privacy policy

Privacy Policy
This Privacy Policy explains how SylFigure collects, uses and shares personal information when you visit our website, place an order, contact us or otherwise use our services.
Information We Collect
Depending on how you use the website, we may collect contact and identity information such as your name, email address, telephone number, billing and shipping address; order and transaction information; customer-service messages; device, browser, IP address and website usage information; and marketing preferences.
How We Use Information
We use personal information to process and deliver orders, communicate about purchases, provide customer support, prevent fraud and misuse, comply with legal and tax obligations, improve our website and services, and send marketing communications where permitted by law or where you have consented.
Payments
Payments may be processed by third-party payment providers. We do not necessarily store complete payment-card details on our own systems. Payment providers process information according to their own privacy policies and legal obligations.
Service Providers & International Transfers
We may share information with service providers that help us operate the store, including e-commerce hosting, payment processing, analytics, email, customer support, fraud prevention and logistics providers. Because we sell internationally, your information may be processed in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers.
Cookies & Analytics
Our website may use cookies or similar technologies to keep the site functional, remember preferences, understand site usage, measure performance and support advertising or marketing. Where required by law, non-essential cookies will be used only after the required consent has been obtained.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described above, including order fulfilment, customer service, accounting, tax, fraud prevention and legal claims, after which it is deleted or anonymized where appropriate.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of or deletion of your personal information; restrict or object to certain processing; request data portability; withdraw consent; or opt out of certain marketing. These rights may be subject to legal exceptions.
Contact
For privacy questions or requests, contact us at service@sylfigure.com.